Refund Policy

1. No Refund Policy

All payments made for Palladium Expert subscriptions, including monthly, quarterly, and yearly billing cycles, are final and non-refundable. We do not provide partial or full refunds for unused time, downgrades, or early cancellation, regardless of your usage of the Service during the billing period. Limited exceptions may apply:

• Duplicate charges caused by a verified billing error on our part.
• Refunds required under applicable consumer protection law.

2. Cancellation

You may cancel your subscription at any time from your account dashboard or by contacting our support team. Cancellation takes effect at the end of your current billing period, and you will retain full access to the Service until that date. No prorated refund is issued for the remaining days in the billing cycle, and your subscription will not renew for the next period.

3. Account Suspension

We reserve the right to suspend or terminate your account, without refund, if you violate our Terms of Service, engage in fraudulent activity, use the Service for unlawful purposes, or fail to pay applicable fees. Accounts suspended for these reasons are not entitled to a refund for the current or any prior billing period.

4. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our billing practices or applicable law. Material changes will be communicated through the Service or by email. Continued use of the Service after such changes take effect constitutes acceptance of the updated policy.

5. Contact Us

Questions about this Refund Policy can be sent to [email protected].